Welcome to our Online Patient Center! Here you can get information about what to expect during your visit with Dr. Luehmann as well as important forms you can complete before your appointment to save time. Have a question? Read our frequently asked questions!
We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.
Please download and fill out each of the following forms or submit online.
Authorization for Records Release
- 9:00am - 6:00pm
- 8:00am - 4:00pm
- 10:00am - 7:00pm
- 9:00am - 2:00pm
- 8:00am - 4:00pm
What should I bring to my eye exam?
There are a few things that you should make sure to bring with you to your next eye examination appointment.
- Insurance card and driver’s license
- Copay for the eye exam
- Copy of your most current glasses and/or contact lens prescription
- Your current pair of eyeglasses – even if they are only for reading
- If you wear contact lenses, you might consider bringing a box of your contacts so the doctor knows exactly what your contact lens prescription is and what brand and size of contact lenses you are wearing
- If you are new to our clinic, it would also be helpful to have your vision records faxed to our clinic before your scheduled appointment. We provide a Records Release Form that you can print off, fill out and send to your old clinic
- If you are new to our clinic or it’s been a few years since your last exam, please complete and bring this Health History form.
Valley Eye Clinic & Optical believes in providing the best value for you and your family. We have products and pricing that aims to accommodate all budgets and our office participates in most insurance programs. For patients who have little or no vision insurance coverage, flexible payment programs may be arranged. To learn more about our payment options, please call our office directly.
Our office accepts cash, check, and major debit and credit cards including MasterCard and Visa.
Don’t forget to use your:
- Flexible Spending Plans
- Health Savings Accounts (HSA)
- Medical Savings Accounts (MSA)
- Cafeteria Plans for most of your eye care needs
All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits and medical office visits.
We accept most insurance cards.
Listed below are just a few of the insurance companies that we work with. If you don’t see your insurance company listed, please give us a call to see if we accept your insurance.
- Aetna Vision
- Blue Cross Blue Shield
- Blue Plus
- Health Partners
- Humana Vision
- Minnesota Health Care Programs
- Preferred One
- United Health Care
Frequently Asked Questions
What is involved in an eye examination?
Determining whether or not you need glasses is only a portion of the eye examination. Our doctor will check the health of your eyes to ensure that your eyes are functioning properly. This includes checking the pressure of your eyes for glaucoma or cataracts, determining your binocular vision, testing your depth perception and may involve dilating your pupils to better evaluate your internal eye health.
What is a refraction?
You may notice on your receipt that the refraction is separate from the eye examination. Both are done at your annual appointment. Most insurance companies view the refraction as separate from an eye examination. “What is a refraction,” you may ask. The refraction is the portion of the exam where the doctor assesses your eyeglass prescription – usually by asking you, “Is number one better or number two? What about number three versus number 4.”
What special diagnostic equipment do you have in your clinic?
Because we believe in providing the most up-to-date technology for our patients vision needs, we are continually updating our diagnostic equipment in the office. We currently use a Visual Field machine and an Ocular Coherence Tomography machine for screening our patients for glaucoma, macular degeneration and other vision concerns. Look for changes and improvements in our optical area coming soon!
Do you perform Lasik surgery in your clinic?
While we believe that Lasik is an amazing surgery, allowing you to achieve fabulous vision correction, we don’t perform the Lasik surgery in our clinic. We currently partner with TLC Laser Vision Center of Edina.
This wonderful surgery center is with you every step of the process and will give you a free consultation so you can know whether you would be a good candidate for Lasik and what the surgery process looks like. All of your follow-up appointments after the surgery would be with Dr. Vicki Luehmann. She would monitor your progress and help you through the recovery process.
If I want contact lenses, how do I go about getting them?
If you currently wear eyeglasses and would love to try contacts, talk with Dr. Luehmann and she will tell you if you would be a good candidate for using contact lenses.
If you do not wear any kind of eyeglasses and think you may need some vision correction, it is recommended that you get used to wearing glasses first – after all you will need eyeglasses to wear after you take your contact lenses out of your eyes. After using eyeglasses for 6 months, you can set up a contact lens evaluation with Dr. Luehmann.
What if you don’t accept my insurance?
In the small instance that we do not have a contract with your insurance company, we suggest that you pay for your eye exam out of pocket and submit a claim with your insurance company to have them reimburse you directly for the exam that you had in our office.
How many frames do you have in your optical?
We carry many frame brands and styles in our optical area. We carry Kate Spade, RayBan, Zac Posen, Calvin Klein, Flexon, Nike, and many more! We have just the frame you need to fit your lifestyle.
We currently have over 500 frames styles to choose from and we are always adding more frames and brands to our optical area.
What are your prices for contact lenses?
While pricing depends on what brand and style of contact lens you wear, we do have competitive pricing on our contact lenses. We try our best to keep our pricing similar to the online price market. We also offer you the opportunity to order your contacts online through our website (Link to CL Ordering). Please call our front desk team for pricing on a specific contact lens brand.
What do you have available for children’s vision?
Our opticians love kids and strive to find the best eyewear solution for your child’s vision needs. We have fit children with Techshield AR, sports goggles, transition lenses and other specialty lenses. We want your child to LOVE their glasses and do our best to find the perfect pair of glasses for your child.
When should I bring my child in for an eye examination?
Typically children come in for their first vision exam at age 4 or 5 – right before they begin Pre-K or Kindergarten. If you feel your child is struggling with headaches, struggling to enjoy picture books or having difficulty seeing objects in the distance, please contact our front desk team to schedule an exam appointment for your child.
Do you see patients who are experiencing pink eye, eye injuries or eye pain?
YES! If you are experiencing any kind of eye pain or injury, notice that your eye is red in color or has some unnatural discharge, give our office a call at 952.492.2350 and we will see you as soon as possible.